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Privacy
Policies
Riverbend
Plantation has provided you with the following
privacy policies for your comfort and convenience.
Data
Privacy Policy
Personal information submitted to Riverbend
Plantation (such as name, address and credit
card information) is kept strictly confidential
and used only by Riverbend Plantation and
agents working on behalf of Riverbend Plantation.
Riverbend Plantation uses this information
to fulfill orders that are purchased as well
as from time to time to keep customers aware
of the latest sales and happenings at Riverbend
Plantation. Riverbend Plantation at no time
sells our customer information.
Security
Capabilities
Riverbend
Plantation partners with Clic.net and Canada
Post to provide Ecommerce services to our
customers. Clic.net provides a secure online
store environment for Riverbend that enables
our customers to purchase Riverbend products.
Canada Post partners with clic.net to provide
real-time calculation of shipping costs and
delivery times in a secure online order environment.
The online ordering environment provided by
clic.net is secured with SSL Protection.
Return/
Refund/ Exchange Policy
If
upon receiving your product, there is damage
or you are not satisfied with your order,
please contact Riverbend Plantation toll free
in North America at 1-877-748-3701 or by email
to sales@riverbendplantation.com.
A representative from Riverbend will discuss
the problem and either send you replacement
product or refund your money - whichever you
prefer. Returns on food products cannot be
accepted, however replacement or refund will
be arranged.
Complaint
Handling Procedure
Please
contact Riverbend Plantation toll free in
North America at 1-877-748-3701 or by email
to sales@riverbendplantation.com
if you experience any problems that you would
like to discuss with us. See "Return/ Refund/
Exchange Policy" Above for more details.
Delivery
Policy
Riverbend
Plantation partners with Canada Post to provide
delivery of products to all our online customers.
Real-time shipping and delivery calculations
capabilities are provided by Canada Post for
our customers. Canada Post shipping methods
to chose from for most items include:
In Canada: Priority, Expedited and
Regular.
In the US: Xpresspost USA, Expedited
US Commercial, Small Packets Air, Small Packets
Surface
Delivery
of products will usually occur within the
delivery times calculated by the online shipping
calculator however the calculations are provided
as an estimate and Riverbend Plantation does
not guarantee delivery within this time.
Country
of Domicile
Riverbend
Plantation is a wholly owned and operated
Canadian company.
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